We'd Love to Hear From You
Have questions about MentalSynch? We're here to help. Reach out and our team will get back to you as soon as possible.
Email Us
mentalsynch@gmail.com
We'll respond within 24 hours
Call Us
+254 706 848263
Mon-Fri from 8am to 6pm
Visit Us
Riverside Drive, Nairobi
Kenya, East Africa
Business Hours
24/7 Support Available
Crisis support always on
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Frequently Asked Questions
How does the personality matching work?
Our AI analyzes your personality traits using MBTI and Big Five frameworks to match you with therapists who specialize in your communication style and needs.
Is my information kept private?
Absolutely. We use end-to-end encryption and are HIPAA compliant. Your data is never shared without your explicit consent.
Can I switch therapists if needed?
Yes! You can request a new match at any time. We want you to find the perfect fit for your wellness journey.
What payment methods do you accept?
We accept all major credit cards, PayPal, and M-Pesa for our users in Africa.
Need Immediate Support?
If you're experiencing a mental health crisis, our support team is available 24/7.
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